Abuse Reporting

Abuse reports

If we receive a credible abuse or security report, we may investigate the affected service and request information or corrective action where appropriate.

Prohibited activity

You may not use services for activity that is unlawful, abusive, harmful to infrastructure or unauthorized.

• Malware distribution or malicious payloads
• Spam or unsolicited bulk messaging
• Phishing, fraud or impersonation
• Unauthorized access, scanning or attacks
• Denial-of-service activity
• Distribution of unlawful content
• Use intended to compromise systems, accounts or networks

Enforcement

Where reasonably necessary to protect infrastructure, customers or third parties, we may restrict or suspend an affected service while an abuse or security issue is investigated or addressed.

Reporting concerns

To report suspected abuse or ask whether a planned use is appropriate, contact PixelRackHost through the Contact page or by email at abuse@pixelrackhost.com.

Include the affected domain or IP address, the date and time, and any evidence you have, such as logs or message headers.