Knowledge Base
How to order step by step.
Ordering takes a few minutes. This guide walks through each step and explains what happens after you pay.
Step 1: choose a plan
Open the Web Hosting or Cloud VPS page and compare the plans. If a plan has an active offer, the card shows an offer badge and the coupon code to use.
Step 2: fill in the order form
The total for the period you chose is shown before you place the order.
- Pick the plan and the billing period offered in the form
- Check the region shown (our servers are in the USA)
- Enter your name and email address
- Optionally add a phone number, company, a domain or hostname, and notes for our team
Step 3: pay at checkout
After you submit the form you are taken to checkout, where the available payment methods are shown. If you have a coupon code, enter it there. Never send passwords or card details by email or chat.
Step 4: what happens after payment
Web hosting and cloud VPS orders are processed after payment is confirmed. Dedicated servers, custom builds and domains are confirmed by our team, so they can take longer. If you have not heard from us, contact support and include your order reference.