Knowledge Base
Migrate your website without the stress.
Moving a website is easier when you prepare first. This checklist applies to most moves, and our team can tell you what is possible for yours before you order.
Ask us first
Send a migration request through the contact form and choose the Migration subject. Our team will tell you what is possible before you order. Do not cancel your current hosting yet.
What to include in your request
- Your current host and control panel, if you know it
- How many websites and how much data you have
- The domains involved and where each one is registered
- The number of email accounts you use
- Any special software, such as a specific PHP version or database
A safe order of work
- Take a full backup of files and databases at the old host and keep it
- Set up the site on the new plan and test it before changing anything public
- Lower the TTL on your DNS records a day or two ahead, so the switch is quick
- Change DNS or nameservers last, once the new site works
- Keep the old hosting active for a few days in case something was missed
Do not forget email
If you use email on the old host, create the mailboxes on the new plan and copy the old messages before switching MX records. Otherwise new mail may arrive in a place you no longer check.